Lanmark believe that the key to great IT support success is to be proactive and not reactive. What you require are systems that work and what we provide are the tools to keep them running.
Wouldn't it be refreshing if your IT support company telephoned you to tell you there is a problem and that they are working on it already? With Lanmark's multiple proactive monitoring systems we can. All of the systems are linked to our 24 hour Support Centre which is alerted the moment we detect a failure on one of your systems. Our support centre staff will then escalate the problem to one of our qualified technicians who will start working on the resolution straight away.
All tasks are recorded on our Internet based Helpdesk system and like all support calls you can monitor progress at anytime by logging onto our customer extranet.
For full package details please call our sales team on 0800 804 8776
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Our purpose built proactive monitoring called "Trident" can monitor all
vital functions of any system including servers, routers, switches,
firewalls, PC's or printers.
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Wouldn't you like to know if your website or email system is functioning
correctly? WebPro is Lanmark's purpose built web service proactive
monitoring system.
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What if a system could monitor all of your servers for critical events and
then email you with the answer? Click for more details
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