24 x 7 Monitoring
Proactive maintenance of servers is critical to ensure reliability of your network. We will monitor your servers 24 hours a day and perform a number of schedule maintenance tasks as detailed below:
Because we have included desktop and laptop monitoring as well as server application monitoring we can now monitor and manage all of your systems.
• Servers & Operating systems
• Applications like MS Exchange, MS SQL, Citrix & Backup
• Network and Security Devices
Management
As well as monitoring our intuitive agents provide server and desktop management giving us the ability to ensure your systems are patched, up to date with virus definition and we can even use our agents to allow centralised distribution of new software applications.
• Real Time Asset Management
• Patch Management
• Checks Anti-virus ad Spyware updates
• Remote Control and Software distribution
Reporting
You will also receive a monthly report detailing every aspect of your system including trend analysis on CPU, Memory and disk usage to a full report on the efficiency of your backups.
• Trend Analysis
• Application and backup service levels over time
• Anti-Virus and Spyware threat analysis
Alerting
Our advanced monitoring service proactively alerts our technical team in the event of failure of nominated platform resources (this is ascertained in a detailed scoping session between our senior consultants and your internal IT staff).
This proactive service provides the peace of mind of knowing that qualified technicians are monitoring all aspects of your businesses mission critical MS systems.
Costs
| COSTS | SERVER | PC / LAPTOP |
| per month | £15 | £5 |
For package details please call our sales team on 0800 804 8776
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Lanmark support packages start at just £9 per day and with a vast array of
companies offering you IT support services, how do you know which one to
choose and what package is right for you?
If you require more structured support services then Lanmarks outsourcing
department provides 1st, 2nd and 3rd line helpdesk solutions.
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